My portfolio contains documentation and instruction samples, including both print and web-based deliverables.
- Single-Sourced Help: Single-sourced content generated into web-based help and a user guide for a free-form diagram drawing application.
- Help for Electronics and Energy Management Application: Web-based help for application that enables consumers to manage their home energy use and IoT household devices.
- Help for Search Advertising Platform: Web-based help for search advertising platform and corresponding SaaS application.
- Help for Server Administration Tool: Traditional Windows CHM help file for data-backup server administration tool.
Guides and Manuals
- Single-Sourced User Guide: Single-sourced content generated into a user guide and web-based help for a free-form diagram drawing application.
- Product Manuals for Consumer Electronics: Product manuals for IoT consumer electronic devices.
- User Guide for Property Locator Application: User guide for web-based application that helps businesses find commercial properties for sale or lease.
- Product Manual for Data-Backup Platform: Comprehensive manual for server-based data-backup platform and applications.
- User Guide for Healthcare Application: User guide for patient intake module of SaaS pharmacy application.
- Installation Manual for Sales Demo of Healthcare Reporting Tool: Installation guide for sales representatives to install a demonstration version of a healthcare reporting application.
- Reference Manual for Healthcare Data Warehouse Platform: Comprehensive manual for healthcare data warehouse and reporting platform.
- Re-architecture of Biomedical Product Guide and Manual: Reorganized and redesigned versions of user guide and reference manual for biomedical equipment.
Tutorials and Instruction
- Tutorials with Practice and Quiz: Tutorials for working with a healthcare inventory management system.
- Online Lesson Modules: Online tutorials for selected lectures in an online version of an undergraduate technical writing course.
- Instructor Handbook: Guide that helps instructors teach an online version of an undergraduate technical writing course.
- Tutorial with Script: Script and tutorial for logging into a Salesforce-based healthcare application.
- Creating Effective JavaHelp: Book published by O'Reilly that explains the JavaHelp platform and how to create help systems based on it.
- Designing Message Boxes: Article published in Intercom that explains the use and authoring of message boxes in applications.
- Customizing Navigation Icons in JavaHelp: Web-based article published on the O'Reilly website that explains how to customize a JavaHelp table of contents.
- A Review of Memes in Digital Culture: Review published in Digital Humanities Quarterly that discusses Limor Shifman’s book Memes in Digital Culture.